Another weird title! 😉 This is what you might be thinking but yeah its true! Internet has become an integral part of everyone`s life these days and nobody can even think of spending a day without being connected to Internet, whether on your personal computer or smartphone.
One more thing, Only internet is not sufficient and what everyone needs is Unlimited internet! ( This is for all web addicts. Me being one of them 🙂 ) The below pic clearly shows what is the daily routine of the people who we call “Internet Addicts”
Now if this has become your daily routine, and suddenly due to some reasons “The Internet” part goes missing, that would lead to complete imbalance in your proper planned Schedule 🙁 This is what happened to me about couple of months back and its still not solved fully.
Now that`s why I have given this title for this post. “Once I had a life, Now I do not have Unlimited Internet” 😉
The Tikona Story
The above problem occurred due to the unprofessional service being provided by Tikona Digital Networks. I had subscribed to a quarterly internet package with the money to be paid as an advance. After using for a month or so, the internet went down completely. After this I had registered a complaint many times ( about 15-20 times ) and each time an engineer visit was scheduled but nobody showed up and the problem still continued. After about a month I came to know the reason why the services are not able to resume.
So I decided to get the tikona services disconnected and ask for refund for the duration I have not used the services at all. For this I had called the billing team and requested for disconnection. ( 10 days before the end of the quarterly package ) Did not got any acknowledgement from their side regarding my disconnection request so had to call many times. But each time got the same reply that my disconnection request is being processed.
But the fact is that these guys never take your disconnection request into their system till the next bill is generated. To my surprise, the same happened with me. Got a bill for the next quarter and after that the disconnection successful mail was received. It means that I have to pay them charges for two quarterly package out of which I have used for a single month. Sounds really funny 😀 But that is Tikona for you! According to their policy, after you clear all your dues only then your disconnection is said to be successful and no other bills would be sent to you in future. This is completely crap from their side and it sucks big time.
Well its not only me, there are many other people out their who have been tricked in the same way by Tikona guys. The below tweets says this all.
A fake lawyer from #Tikona threatened to sue me if I don’t pay the bills for a connection cancelled 10 months ago. WTF?
— Arun Pattnaik (@arunpattnaik) November 22, 2012
— SHAWNN ARRANHA (@shawnarranha) May 23, 2013
Currently using Idea 3G from the past one month ( but this is without Youtube or Torrents 😉 ) Looking forward to get my money back from these cheaters anyhow. Comments are welcome if the same had happened with you earlier.